people sitting on chair in front of laptop computers

Decision Quality in the AI Era

people sitting on chair in front of laptop computers

Decision Quality in the AI Era

people sitting on chair in front of laptop computers

Decision Quality in the AI Era

Decision Quality in the AI Era


When AI becomes a default advisor, two things can happen at the same time:

  • decisions get faster

  • accountability gets thinner

The failure mode no one talks about

The most common failure mode is quiet. Teams stop thinking and start approving. AI generates a recommendation. A human reviews it. The human approves. This looks like oversight. It is often rubber-stamping.

Over time:

  • the human loses the skill to generate the recommendation themselves

  • errors become invisible because no one checks the reasoning

  • accountability diffuses, and failure becomes “process” rather than ownership

Decision quality is not about slowing down. It is about keeping humans genuinely in the loop, not just nominally present.

If this is what you are grappling with in your organisation, the fastest starting point is the Sprint.

Workforce Readiness Sprint

Kick off a Workshop

Win hearts and minds with a Keynote

or Hire Rahim Hirji on Retainer






Book a call with Rahim

Book a call with Rahim

"The goal isn't more technology. It's more capable humans."


"The goal isn't more technology. It's more capable humans."


Rahim Hirji